The controller and protection of your personal data is Operadora de Franquicias Alsea, S.A.P.I. DE C.V. ("Burger King"), residing at Av. Paseo de la Reforma # 222, Corporate Tower I, 3rd floor, Colonia Juárez, Cuauhtémoc, Zip Code 06600, in Mexico, Federal District.


The personal data we collect are:

Full name, gender (sex), date of birth, age, address (state, city, Delegation / Municipality, Zip), Marital Status, landline and cell phone, Email, Official Identification, Federal Tax, Company name, Fiscal address and document certifying the representation and identity of the representative of the holder

We do not collect sensitive personal data on our website.


Personal data obtained will utilizadospara the following purposes:

Primary Purpose:

a) Address your complaints opinions and / or suggestions

b) assess the quality of our services

c) Give high in our loyalty program

d) Make the appropriate electronic billing of your consumption.

e) Notified about our franchises.

f) Contact you and provide you with information about children's parties.

g) Conduct trivia, contests and sweepstakes through social networks (Facebook and Twitter)

h) Logging on and deliver prizes to the creditor that you are according to our contests and sweepstakes.

i) Personal information collected through the use of the website mainly for the purpose of verifying the identity of users for analytical, statistical and marketing purposes, in order to lend a better service.

j) Perform the procedure and answer your request to Exercise Rights ARCO and your request Revocation of Consent

Secondary goals:

k) sending our promotions and coupons via email or snail mail (advertising and marketing)


If you want your personal data will not be used from this paratodas time or any secondary purposes set out in this Privacy Notice Website Integral to send an email to: indicating the following:

No consent that my personal data are used for secondary purposes the following:

h) Sending our promotions and coupons via email or traditional mail (Advertising & Marketing)

Please indicate only the goals to which we refuse the processing of your personal data, we will attend your request and we will not treat your data for secondary purposes that you specify.

Express your refusal to process your personal data for secondary purposes shall not be reason to stop our services grant.


We remind you that your personal data will not be transferred to third parties.


You have the right to know what personal data we have about you, why we use and the conditions we use them (access). It is also your right
request correction of your personal information if it is outdated, it is inaccurate or incomplete (rectification); to remove your information from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations under the regulations (cancellation); and you can object to the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

You can exercise the above rights through the form "Request ARCO Care Requirements" for the above please send an email to the address: requesting the appropriate form and follow the procedure that will be sent with your application or if you wish you can go to the single point which is in our offices in Av. Paseo de la Reforma # 222, Tower Corporate I, 3rd floor, Colonia Juárez, Cuauhtémoc, Postal 06600 Code in Mexico, Federal District, and you can also contact our Privacy Department at (55) 11,021,438 that will process requests for exercising these rights, and will address any questions you might have regarding the processing of their information.


You can revoke consent you have given us to treat your personal information.

However, it is important that you consider that not in all cases be able to answer your request or
end the use of your personal data immediately as it is possible that we require a legal obligation to keep trying your personal data.Asimismo must consider that for certain purposes, the revocation of your consent will mean that we can not continue offering you the service we request.

To request revocation of your consent please send an email to the following address requesting "format Revocation of Consent" and follow the procedure that will be sent with your application.

We will analyze your case and send you a response to your inquiry according to our established procedure.


If you want to limit the use or disclosure of personal information that you have given us for advertising and / or marketing, e-mail address: or you can unsubscribe themselves automatically from our mailing you they will be sent by clicking on the part "remove subscription"

We commitment to include your information to an ‘Exclusion List’ to suspend all activities related to the provision of services (advertising and / or marketing) that could fall into acts of discomfort about the use of your information.


We inform you that on our website we use cookies, web beacons and other technologies through which you can monitor your behavior as an Internet user to better serve you and your browsing experience on our website, and offer new products and services based on your preferences.

The personal data we get from these tracking technologies are: Browser you use, server name, IP address, time and date sailing time on the internet and on our website, consulted sections, and pages accessed the Internet when you are in our website.

These technologies can be disabled by following these steps: 1. Access our website, 2. click on the subsection "Cookies" in your browser; 3. Give the legend click to activate the mechanism for disabling cookies.

For more information on the use of these technologies, please consult our "Policy Website" found in this website.


If you have questions about this Privacy Notice Website Integral or treatment we are giving them your personal data, please contact our Privacy of personal data, which will gladly assist you:

Address: Av. Paseo de la Reforma # 222, Tower I Corporate, 3rd floor, Colonia Juárez, Delegación Cuauhtémoc, Zip Code 06600 in Mexico City.


Phone: (55) 11021438


This Notice of Privacy Integral Web Site may be modified or updated in the future; in any case it will make your knowledge by sending an email with "Privacy Notice Website Integral" to the account you originally provided to us; if they do not count on your mail, you can consult the Privacy Notice Website Integral to this same Web site.

Update: May 2014


The use of this website constitutes your approval of the Privacy Policy and the terms and conditions on this website and your consent to the practices it describes. Our website does not collect data or information unless you provide it.

Therefore, if you do not want us to collect your data or personal information, please do not send it. You can visit and browse our Web site without disclosing personal information or data. You can choose to disclose data or personal information, which will be protected as described in our Privacy Policy.

Registration Forms If you are offered the opportunity to participate in a promotion, be a registered user of our site or choose to receive information about our products through another website, you must apply by completing the registration form on the site.

This form requires certain data and personal information that may include, among other things, your name, email, address, phone number, topics that interest you, use the product and / or exclusive personal password.

Operations and activities: If you register as a user if you perform operations on our Website, we will collect information about the operations you perform while you browse the Web Site and other activities you do on the site. This information may include areas of the Web site you visit, such operations, content that you view, download or submit, transaction amount, payment and billing information, as well as nature, quantity and price of the goods or services you exchange and persons or entities with whom you communicate or transact business.

Email and other voluntary communications: You can choose to communicate with us via email, through our website, by phone, in writing or by any other means. We collect the information in these communications, and such information may include personal data.

When you visit the website of our brand, such as when you visit most Web sites, certain anonymous information about you, which may include information about the browser you use, the server name and IP address through automatically registers which you access the Internet, the date and time at which you access the site, the pages you visit while you are on the Website of our brand, and the Internet address of the website, if you own any, from which access directly Web Site of our brand. This information is not personal.

We may use the information and personal information collected through the Web site primarily for such purposes as helping to establish and verify the identity of users; opening, maintaining, administering and servicing users' accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improve the Website, including their adaptation to user preferences; providing users with product or service updates, promotional notices and offers, and any other information about our brand and its affiliates; answer your questions, comments and instructions, and maintain the security and integrity of their systems.

Our brand uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its Web site. Our brand may also use anonymous information to provide additional information about your website to potential business partners and other unaffiliated entities. This information does not constitute personal data in terms of the Act.

Website server our brand or servers companies frequently operate our site may place a "cookie" on your computer to allow you to navigate the Web site and customize it. A "cookie" is a small piece of information which our server may send to your computer, which will then be stored by your browser on the hard drive of your computer. "Cookies" allow us to recognize your computer while you are on our site and help us customize your online experience to suit your needs. "Cookies" are also useful to allow more efficient home users session, track the history of operations and retain information between sessions. The information collected by "cookies" can also be used to improve the functionality of the Website.

Most browsers (such as Microsoft Internet Explorer and Netscape Navigator) have features that can notify you when you receive a "cookie" or prevent them to send "cookies". These cookies can be disabled. However, if you disable "cookies" you can not use some of the custom features of our website.

Our website may contain links to other Web sites that are not maintained or related to our brand. These links are provided as a service to users and are not sponsored by or affiliated with our Site or to our brand. We have not reviewed any hyperlinks to or from our Web site and we are not responsible for the content or privacy and security practices of other Web sites. The user enters the links at your own risk, and our brand makes no representations or warranties about the content, completeness or accuracy of these links or hyperlinks to our website. Web sites accessed through hyperlinks on our Website may use "cookies".

We recommend you read the privacy notices and privacy policies before providing any information. We not implicitly endorse third-party sites linked to our website.

We maintain physical, electronic and procedural safeguards to help protect the information on our Web site. Note that any email or other transmission of data you send us via the Internet may not be protected against unauthorized interception.

Language switcher

Select your prefer language